Short Message Service, famously known as SMS, is a text messaging amenity that is mainly available on telephone, Internet, and mobile devices. A standardized communication protocol is utilized to empower these technologies to exchange text messages. There is even an intermediary service that can enable sending a text-to-voice conversion that can be sent to landlines.
This simple and fast way of sending messages to one another is the most modernized way of conversing in the contemporary world of the 21st century. The advancement that the generation achieved today is all thanks to Friedhelm Hillebrand and Bernard Ghillebaert. Franco-German GSM cooperation in the year 1984. Years later after the Franco-German GSM cooperated in this development, Neil Papworth – a former inventor at Sema Group Telecoms – sent the first-ever text message on the 3rd of December 1992.
Now, this expansion in science and technology helps with the lifestyle of every person of the era. The conversation is much faster and easier than in those times where communications can only happen when two people are near one another. At present, conveyance can still occur even if both individuals live far away from each other.
The innovation became an accommodating tool for securing negotiations made between the consumer and enterprises. Unlike the previous years where it is difficult to continue business with many scammers deceiving entrepreneurs and also tough for stockholders to invest their money in a financial institution that they are not indisputable if it is reliable.
This incidence that is happening up until is what pushes the authorities to archive mobile SMS, record voice calls, and WhatsApp communications will secure messaging service of financial institutions. The higher-up’s motive behind the implementation is to have an outstanding eDiscovery capability in internal investigations – plus, respond to audits on time.
Not only that, down below is an infographic brought to you by TeleMessage where a list of multiple benefits is provided what a corporation can receive through archiving mobile SMS, voice calls, and WhatsApp communications:
